Privacy Policy
How We Respect Your Privacy in the Fathm app
Principles
· You are in control of your data
· What you post in any group stays in that group
· We keep you up-to-date on any new privacy settings
Types of data we collect concerning you and how we use it
· Your first and last name, and your email, phone number, password, and type of account so that you can join the game and we can communicate with you;
· Your photo if you choose to include it, so that you can be recognized by others you are engaging during gameplay;
· Information about your device, so we can provide game functionality to you and prevent fraud and misuse;
· Your chat interactions with other players, including any personal information you disclose in your conversations, so that those with whom you are interacting can engage with you authentically during the game, and so that you will be able to re-access those communications if you choose to at some later point;
· Your inquiries to Fathm, including any personal data or other information that you send us so that we can respond to your requests effectively and help you have a more enjoyable game experience;
When and how we collect data concerning you
· We collect data from you, with your consent, when you register in Fathm
· We collect data from you within Fathm, when you engage in conversations
· We collect data from you when you contact us with any inquiries
· We collect data from other players if they mention you
Other data we collect
· How game functions work and when they misfunction
· How players use and move through Fathm
· Performance, activity, and improvement-related data
How we use your data
· To create your account and enable you to form and participate in groups
· To improve your personal experience in the game
· To improve the general game experience and the value it delivers to you and other players
· To troubleshoot issues with the Fathm
· To respond to your inquiries
· To inform you of your choices during game play
· To understand how players engage with one another, and improve their experience
· To understand how to create more enjoyable groups for players
· To understand how to assist group hosts in building and maintaining fun, valued groups
· To understand how to facilitate rewarding group experiences.
Third parties involved in data processing
· Mixpanel – for gathering data on player flow within Fathm
· OneSignal – for managing and delivering notifications to players.
· Unity – for providing the cross-hardware platform for Fathm development
· AWS – for storing, managing, and protecting the game’s database. Fathm data is encrypted and resides on servers managed by AWS and physically located within the U.S.
We safeguard your data by:
· Having small groups formed by invitation only from your group host so that your group, not Fathm, controls who is in your group.
· Having a default setting to hide your existing prior comments in a group from new players who later join that group · Enabling you to hide your comments from others at any point you choose to
· Allowing you to leave a group at any time,
· Having strict community standards (1) requiring people in your groups to treat your comments as belonging to you, and (2) prohibiting others from taking screenshots of your comments or showing your comments to others without your permission,
· De-identifying your data when it is aggregated to provide population metrics
· Encrypting your credentials and data within our database
· Providing you with meaningful choices about how your data is handled
· Helping you delete your data any time you choose to do so
· Not using cookies or tracking mechanisms
· Maintaining strict access controls
· Not advertising, allowing advertising or sharing identifiable data or activity logs with third parties.
We respect your rights
· You can access your data anytime you want
· You can stop using the game anytime you want
· You can ask us questions, and we will be responsive
· You can ask us to delete your data from a group anytime you want, and we will do in compliance with applicable law, and as quickly as possible. To delete your account please send an email to support@socraticsciences.com and we will respond to let you know your account has been deleted.
· You can ask us to hide your comments in a group anytime you want, and we will do so as quickly as possible
· You can leave the game and return later, we will protect your data in accordance with our Retention Policy.